Switchboard Operator
3.
6 Newnan, GA Newnan, GA Full-time Full-time $17.
00 - $21.
90 an hour $17.
00 - $21.
90 an hour 8 days ago 8 days ago 8 days ago Switchboard Operator Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses.
City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.
our dedicated and compassionate employees are driven by a common mission:
To deliver the cures of tomorrow to the people who need them today.
The Switchboard Operator contributes to the integrated hospital network by assuming responsibility for incoming and outbound calls as well as all paging functions, emergency codes, registration functions, and other key responsibilities.
The successful candidate:
Must be able to work an 8 hour shift between Monday - Saturday with hours ranging from 8:
00a-7:
30p.
Holidays as needed.
Answer all calls in accordance with departmental policy, appropriately triage and route calls as requested and is competent in the use of all equipment associated with the duties of the switchboard operator.
Monitor and respond to emergency codes adhering to hospital policy and procedure for each code as specified.
Ensure accurate and timely registration of patient accounts in AMPFM as required.
Maintain hospital directories including Cisco Call Manager, Intranet, Bridge Operating System, and InfoRad Paging System as required.
Maintain monthly on-call schedules (including updates) and is competent in all procedures related to contacting the on call/emergency personnel for the various departments.
Connect with every caller demonstrating the spirit of City of Hope's values and standards through actions and speech.
Perform additional responsibilities, which may include:
Fax distribution Mail distribution Monitoring emergency panels Opening Charts Taking messages for the department Qualifications Your qualifications should include:
High School/GED Graduate with 2 years clerical/office support experience, preferably in a healthcare setting Good telephone manners and strong interpersonal and written/verbal communication skills Basic typing/keyboard skills, familiarity with varied office equipment Ability to multi-task Must be efficient, punctual, and reliable Strong initiative and judgement Strong follow-up and follow-through skills Strong organization/time management skills Experience working with Bridge Operator System, a plus Ability to build professional relationships with cross-functional teams while facilitating a collaborative environment Organized, self-motivated, and capable of working in a rapidly changing environment City of Hope is an equal opportunity employer.
To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our comprehensive benefits, click here:
Benefits Information.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Newnan, GA Newnan, GA Full-time Full-time $17.
00 - $21.
90 an hour $17.
00 - $21.
90 an hour 8 days ago 8 days ago 8 days ago Switchboard Operator Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses.
City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.
our dedicated and compassionate employees are driven by a common mission:
To deliver the cures of tomorrow to the people who need them today.
The Switchboard Operator contributes to the integrated hospital network by assuming responsibility for incoming and outbound calls as well as all paging functions, emergency codes, registration functions, and other key responsibilities.
The successful candidate:
Must be able to work an 8 hour shift between Monday - Saturday with hours ranging from 8:
00a-7:
30p.
Holidays as needed.
Answer all calls in accordance with departmental policy, appropriately triage and route calls as requested and is competent in the use of all equipment associated with the duties of the switchboard operator.
Monitor and respond to emergency codes adhering to hospital policy and procedure for each code as specified.
Ensure accurate and timely registration of patient accounts in AMPFM as required.
Maintain hospital directories including Cisco Call Manager, Intranet, Bridge Operating System, and InfoRad Paging System as required.
Maintain monthly on-call schedules (including updates) and is competent in all procedures related to contacting the on call/emergency personnel for the various departments.
Connect with every caller demonstrating the spirit of City of Hope's values and standards through actions and speech.
Perform additional responsibilities, which may include:
Fax distribution Mail distribution Monitoring emergency panels Opening Charts Taking messages for the department Qualifications Your qualifications should include:
High School/GED Graduate with 2 years clerical/office support experience, preferably in a healthcare setting Good telephone manners and strong interpersonal and written/verbal communication skills Basic typing/keyboard skills, familiarity with varied office equipment Ability to multi-task Must be efficient, punctual, and reliable Strong initiative and judgement Strong follow-up and follow-through skills Strong organization/time management skills Experience working with Bridge Operator System, a plus Ability to build professional relationships with cross-functional teams while facilitating a collaborative environment Organized, self-motivated, and capable of working in a rapidly changing environment City of Hope is an equal opportunity employer.
To learn more about our commitment to diversity, equity, and inclusion, please click here.
To learn more about our comprehensive benefits, click here:
Benefits Information.
Estimated Salary: $20 to $28 per hour based on qualifications.
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